Extend software lifespan and prevent issues with proactive maintenance from our experts. Regular updates and fixes ensure optimal performance.

Reliable Software Maintenance Services by Professionals

Tired of software glitches costing your business? Leave maintenance worries to us! Our expert team provides maintenance and support services for various applications. After development, we ensure your software is updated regularly and works as intended.

TAV Tech Solutions has over several years of experience keeping technology running seamlessly. Our software support and maintenance services detect and resolve issues efficiently. We optimize performance through upgrades and additions. Whether developed in-house or outsourced, we support different platforms, including web, mobile, and desktop.

We help reduce maintenance costs through preventive monitoring. Our software support and maintenance services identify potential issues before impact through custom early warning systems. Customers get quick fixes within agreed service level timelines. Contact us to discuss how we can best support your unique technology needs.

SERVICES

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fixes

Bug fixes and updates

We know how annoying bugs can be in your important software. As part of maintenance, our team fixes bugs promptly to keep things running smoothly. Our developers also handle regular updates to plug new vulnerabilities and improve features.

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Managed upgrades

Major upgrades mean big changes but those changes don’t have to disrupt your workflow. We manage all the testing and rollout when it’s time for your software to level up to a new version. You get the benefits without the hassle.

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Security patches

Protecting your data and systems is our top priority. We proactively apply all the latest security patches as they are released so you can have peace of mind. Our automatic patching means you’re always defended against emerging threats.

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Consulting services

Even the best software sometimes needs a tune up. We offer consulting to audit your setup, recommend optimizations, and ensure everything is running as efficiently as possible.

technical-support

Helpdesk support

Need a quick assist? Our friendly helpdesk is standing by to troubleshoot issues and answer questions. Reach us day or night and we’ll work to resolve your problem quickly.

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Customization assistance

Our software may cover most needs but doesn’t fit every single one. We can customize or integrate with other systems based on your unique requirements. Just say the word and we’ll make it work for you.

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Plan management

Renewing support annually is straightforward. But we’re also happy to manage multi-year plans and contracts if you prefer the set it and forget it approach.

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INDUSTRY USE CASES

Many companies need software product maintenance services. We have helped companies across industries.

BUSINESS BENEFITS

Software product maintenance services help businesses in many ways. We ensure your existing software keeps working smoothly. TAV Tech Solutions also provide updates to fix bugs and improve security.

Reduce IT costs

Let our experts handle support and updates so your team can focus on strategic tasks. We monitor software usage and recommend cost saving solutions.

No downtime

We keep your software running smoothly with prompt updates and quick fixes. Around-the-clock monitoring allows issues to be addressed before they cause disruption.

Save time

Updates are fast with our automated testing and deployment processes. Report issues once – we investigate, diagnose and implement solutions immediately.

Grow easily

Add features or migrate platforms with our guidance and expertise. Scale up knowing your trusted software partner supports growth through customizations at each stage.

Peace of mind

Transfer software worries to us. We monitor its health 24/7 and recommend improvements proactively based on analytics and changing needs. Regular stability assessments keep performance optimized.

Experience experts

Ongoing support from dedicated, vetted professionals experienced in your industry, the specifics of your software and evolving business needs. Our expertise protects your investment.

Maximize software value

With regular maintenance updates, you get more features, stability fixes, and a longer life span from the initial investment over time. Continual support outperforms periodic customizations.

Rely on our outsourcing software development and maintenance services to future proof your software through timely innovations and aligning with emerging technologies. Strategic advisory helps strategic planning.

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WHY CHOOSE US?

Looking for reliable software maintenance and support? Our experienced team offers comprehensive services to keep your software running smoothly.

Experience and Expertise

With years of experience under our belts, we know software inside and out. We've seen it all and can quickly diagnose any issue to get you back up and running. Consider us an extension of your staff who's always there when you need outsourcing software development and maintenance services.

Proactive Maintenance

We take a proactive approach to identify risks before they become real headaches. By regularly analyzing past problems and feedback, we can anticipate future needs too. It's like changing the oil in your car - preventive care avoids major repairs down the road.

Rapid Response

When bugs or issues pop up, you can count on us to provide prompt solutions. Our technicians dive right in to pinpoint the root cause, whether it's bad code or a flawed design. We work tirelessly to get errors and glitches fixed properly so they don't return to haunt you later.

Adaptive Changes

TAV Tech Solutions also understand how changes to your systems and infrastructure impact software performance. Upgrading your hardware or OS? Migrating to the cloud? No problem - we seamlessly adapt your software so you don't lose any functionality. Consider us your insurance policy for smooth sailing across platforms.

Collaborative Process

Collaboration is key - we want to understand your unique needs and challenges. Working hand-in-hand, we can deliver customized solutions that solve your specific problems. Together, we'll have your software running like a well-oiled machine.

Legacy Migration

Whether transitioning legacy systems or developing custom platforms, we deliver robust and reliable software support. We handle the technical details so you can focus on your core business.

Care About You

And we never settle when it comes to optimization. Our perfective maintenance continuously refines and enhances your software to keep it running better than ever. We check under the hood for ways to boost speed, strengthen security, and improve the overall user experience.

Partner for Success

Whether adapting aging systems or developing new platforms, we get the job done right. Our meticulous software maintenance services empower you to focus on your core business without tech headaches. Bring your software dreams to life - we'll handle the rest!

Got A Project In Mind

Want to turn your ideas into full-fledged and scalable software?

11+

Years

250+

Employees

1000+

Projects

28+

Countries

50+

Technology Stacks

24+

Industries

WHAT CLIENTS SAY ABOUT US

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Awards

TAV Tech Solutions has earned several awards and recognitions for our contribution to the industry

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Hiring software maintenance and support services can help get your project back on track. Here are some key benefits:

  • Upgrade Easily Software needs regular updates. Updates fix bugs. Updates add new features. With support services, upgrades are easy. Experts do the work for you.
  • Save Money Doing updates in-house costs more. With support services, updates cost less. Experts know the software. They work faster than in-house teams. They fix bugs faster. Faster updates mean less downtime. Less downtime saves money.
  • Focus on Business Software upgrades take time. With support services, you focus on business. Experts handle upgrades. You avoid complex software projects. Your team focuses on core work.
  • Gain Knowledge Software maintenance services have deep knowledge. They share knowledge with your team. They train staff on new features. Staff skills improve. Knowledge transfer is a key benefit.
  • Enhance Security Updates fix security flaws. Support services bring security updates. Experts monitor threats 24/7. They protect against new attacks. Regular updates enhance security.
  • Avoid Surprises Experts monitor systems proactively. They spot issues before problems happen. No more surprise outages or bugs. Proactive care avoids problems.
  • Sleep Better Software is complex. Bugs happen. Downtime hurts business. With expert support, you sleep better. Let experts handle updates and fixes. They work proactively to avoid issues.
  • Extend Software Life Regular updates extend software life. Some vendors end support for older versions. Experts can extend support beyond vendor end dates. You avoid forced upgrades on vendor timelines.
  • Improve Stability Complex software has bugs. Bugs cause crashes and outages. Experts continuously improve stability. Updates resolve hundreds of bugs. Over time, the software gets more reliable.
  • Get Expert Help Stuck on a software issue? Experts provide personalized help. They have deep knowledge of the system. No more searching forums and help docs. Just ask the experts.

Keeping your software up and running smoothly is crucial for any business these days. Software support and maintenance service help take care of the nitty gritty details so you don’t have to worry about technical hiccups or systems going down unexpectedly.

  • When looking into maintenance, it’s important to think through exactly what you need to keep things functioning properly. Don’t just go with a generic package – really consider the specifics for your situation. Here are some key areas to define:
  • What parts of your system need attention? Do you need the whole shebang maintained or are you only concerned about particular features? Scope out just the pieces you want to focus on to avoid overspending on unnecessary services.
  • How quickly do you need issues addressed? If something mission critical goes down, you probably want someone on it in an hour or less. But if it’s a teeny tiny bug or something not essential, waiting 24 hours for a fix is likely no biggie. Set expectations based on priority level.
  • Will you need regular version updates or upgrades? Factor in periodic improvements to stay current versus only addressing bugs. Preventive maintenance is smart to keep things optimized.
  • What support options work best for your team – email, phone, live chat? The more channels provided, the higher the maintenance costs will likely be. Pick what’s genuinely useful.
  • Do you want full metrics and monitoring provided? Usage data and health info helps maximize uptime and improve performance. But it isn’t always needed.

Bottom line, take the time to detail out your specific maintenance must-haves upfront. It ensures the service team or vendor can meet your actual needs and quote costs accurately. Well-defined requirements lead to smoother sailing for ongoing software maintenance. Don’t settle for a generic package that misses the mark!

Outsourcing software maintenance lets you focus on core business. Experts maintain software at lower costs.

  • Things to Consider: Consider company experience, team skills, technologies supported, industries worked, client recommendations.
  • Key Services: Look for application support, updates, upgrades, issue resolution, security management, monitoring and disaster recovery.
  • Pricing and Contracts: Compare fixed price, hourly packages. Check service level agreements, payment terms and ability to cancel anytime.
  • Industry Expertise: Software maintenance service with experience in your industry understand unique needs. Work with companies experienced in healthcare, banking, ecommerce etc.
  • Client Reviews: Read third party sites and ask for client references to know software maintenance quality and customer satisfaction.
  • Response Time: Faster response minimizes downtime. Check support response times and calling/chat support availability.
  • Communication: Clear communication helps meet expectations. Check communication processes and reporting policies.

Choosing the right firm maximizes benefits of outsourced software maintenance. Consider experience, industry expertise, team skills, services, pricing options, communication and reviews before deciding.

Choosing right software maintenance service strong in these key areas for smooth, successful software maintenance and support is crucial for seamlessly support. Their expertise delivers an optimized, stable application and great service.

  • Experience: Look for developers with experience in software maintenance and support. Several years working in this field is ideal.
  • Skills: Developers should be skilled in the technologies used to build your software. Other important skills include troubleshooting, debugging, and updating code.
  • Communication: Software support and maintenance service must have strong communication skills to work with customers. They should be able to understand customer needs and clearly explain technical issues.
  • Reliability: Choose software maintenance service that are reliable and able to provide quick response times for bug fixes and support cases. Responsive developers are important for good customer experiences.
  • Updates: Regular software updates are needed. Hire software support and maintenance service that can implement new features and continuous improvement using practices like CI/CD pipelines.
  • Cost: Affordability is key. Consider hourly rates or subscription plans of different providers. Working with an offshore company could reduce developer costs.
  • Testing: Software maintenance service should perform testing and quality control. Thorough testing helps ensure software updates and fixes are error-free before release.
  • Support Hours: Match developer support hours to your business hours. Develop a clear support plan outlining response times for different issue severities.
  • Expertise: Ideally hire software maintenance and support services with specific expertise in your industry and the technologies used to build your software.
  • References: Ask for references from other clients and review client case studies and testimonials on a provider’s website. References help assess quality of past work.

Frequently Asked Questions

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Our software maintenance and support services includes fixing bugs and security issues. We provide regular updates to keep your software running smoothly. New features may also be added over time. Maintaining your software is important for security and performance.

Software maintenance and support services helps when issues arise. We can troubleshoot problems and provide workarounds. This ensures minimum disruptions to business. We also provide how-to help and training for users. Support minimizes downtime and enhances the user experience.

Our software maintenance services can assist with a variety of software issues both large and small. This includes troubleshooting bugs, resolving error messages, installation problems, compatibility issues, feature requests and more. We aim to solve any technical problem quickly so you can get back to work.

Most companies provide software maintenance and support services within hours or days depending on the plan. Their trained specialists offer several contact options for support. You may reach them via phone, email, chat or online portal. They strive for a fast response to get your issue resolved efficiently without delays.

We provide software maintenance and support services for new users on features, best practices and how to optimize the software. Admin workshops are also common. Their goal is to ensure customers are empowered to fully utilize the software. Training maximizes return on investment.

Absolutely. As part of our Software Maintenance Services, we can keep your systems updated by seamlessly implementing the latest payment methods, ensuring transactions run smoothly.

Data security is a top priority when providing Maintenance. We apply all relevant patches and integrations through our Services to maintain PCI compliance as threats evolve over time.

Part of Maintenance involves performance audits and recommendations. We identify opportunities to streamline workflows for faster, simpler transactions through our consultation Services.

As a key part of Maintenance, we resolve bugs and glitches affecting purchases, clear out processing backlogs, and ensure compliance with our transactional support Services.

Yes, our Maintenance plan also includes integration assistance. Just discuss your evolving needs and we'll customize transactions through our professional Services.

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