Transforming Customer Engagement With Salesforce Einstein GPT

Workshop Overview
Salesforce Einstein GPT is revolutionizing customer engagement by combining the power of artificial intelligence with CRM. This workshop will dive deep into how businesses can use Einstein GPT to automate personalized customer interactions, enhance support, and improve overall customer experiences. Learn how to harness AI-driven insights for better decision-making, smarter marketing, and stronger customer relationships.

Who Should Attend?
This workshop is ideal for:

• Sales and Marketing Leaders: Seeking to leverage AI for better customer engagement and personalization.
• Customer Service Managers: Interested in using AI to enhance support services and customer interactions.
• CRM Administrators: Looking to integrate Einstein GPT into their Salesforce ecosystem for enhanced automation and insights.
• Business Analysts and Data Scientists: Focused on optimizing customer data and creating personalized experiences.

Key Takeaways

• Understanding Salesforce Einstein GPT: Learn the fundamentals of AI-driven customer engagement with Salesforce.
• AI-Powered Customer Interactions: Discover how to use Einstein GPT for personalized marketing, smarter sales, and responsive customer service.
• Practical Integration Tips: How to seamlessly integrate Einstein GPT with your existing Salesforce CRM for maximum impact.
• Optimizing Customer Journeys: Create tailored customer experiences using AI insights for better decision-making.
• Real-World Applications: Explore success stories and best practices for leveraging AI in customer engagement.

Workshop Agenda

1. Introduction to Salesforce Einstein GPT
   • Overview of Einstein GPT and its capabilities
   • Key benefits of AI-driven customer engagement
2. Using Einstein GPT for Personalization
   • Automating personalized marketing campaigns
   • Enhancing customer support with AI
3. AI-Powered Sales Enablement
   • Predictive analytics for sales teams
   • Streamlining sales processes with Einstein GPT
4. Hands-On Session: Setting Up Einstein GPT for Your Business
   • Practical demo on integrating Einstein GPT into your Salesforce system
   • Creating personalized workflows and automating tasks
5. Q&A and Networking
   • Addressing specific challenges faced by participants
   • Building connections with industry experts and peers

Benefits of Attending

• Expert Insights: Learn from experienced Salesforce professionals about the potential of Einstein GPT in transforming customer engagement.
• Hands-On Learning: Gain practical knowledge by working with Einstein GPT during the session.
• Actionable Strategies: Walk away with proven methods to implement AI in your customer engagement efforts.
• Networking Opportunities: Connect with professionals and Salesforce experts for future collaborations.

Take your customer engagement to the next level—reserve your spot today!